Services
Our Leadership Development Framework
The Hospitality Train framework is designed to support leaders at every stage of their development — from first-time leaders through to senior executives.
Each programme builds capability progressively, ensuring individuals and teams receive the right development at the right time. Alongside the leadership journey, our performance solutions strengthen service excellence, commercial confidence, and operational standards across your business.
Programmes can be delivered as standalone interventions or combined to create a tailored leadership pathway.
Training Programmes Aligned to Hospitality Operations
Leadership & Management Development
A structured, progressive leadership framework designed to support hospitality organisations at every stage of leadership maturity.
BOARD – Onboarding
Structured onboarding for new leaders, setting expectations, standards, and early confidence.
Core leadership capability for first-time and developing managers
STAND – Foundations of Leadership
Day-to-day leadership skills focused on managing teams, performance, and engagement
MOVE – Team Leadership
Strategic leadership, decision-making, and organisational impact for senior leaders.
RUN – Executive Leadership
Long-term vision, succession, and leadership legacy at executive or ownership level.
FLY – Vision & Legacy
Performance Solutions Tailored for Growth
Supporting sustained performance alongside leadership development
SERVICE – Service Excellence
Embedding consistent guest experience standards.
SELL – Upselling Capability
Developing confident, commercially aware teams.
DISCOVER – Insights Discovery
Discover Evidence-based insights into team preferences, behaviours, and working styles.
CHECK – Service Audits
Objective reviews to measure standards, behaviours, and progress.
COACH – Accelerating Growth
Practical, results-driven coaching to strengthen leadership impact, embed behavioural change, and accelerate performance across individuals and teams.
TAILOR – Built For You
Bespoke programmes designed around your organisation’s goals, challenges, and culture.
Indicitive pricing
Pricing Guidance
Programme fees vary based on delivery format, duration, group size, and location.
Final pricing is always confirmed before any payment is taken.
Insight & Diagnostic Work
Insight Discovery Workshops (virtual or in-person): typically £450–£950
Service Audits & Diagnostic Reviews: typically £750–£1,500
Leadership & Capability Programmes
BOARD & STAND programmes: typically start from £750
MOVE & WALK programmes: typically range from £1,200–£2,500
RUN & FLY programmes: priced on application
Performance Solutions
Service Excellence Programmes: typically £950–£2,000
Upselling Capability Programmes: typically £950–£2,000
Service Audits & Follow-Up Reviews: typically £750–£1,500
Coaching - Leadership and Performance Coaching: typically £250-£400 per 60-90 min coaching session. Typically delivered in 6-12 session engagements.
Pricing reflects programme customisation, facilitation time, and preparation requirements.
